CUSTOMER SUPPORT
At MEDICARE HELLAS S.A., customer service is a top priority. Whether it's a simple inquiry or a request for a quote, or even fulfilling the most demanding orders, our team is always by your side with responsibility, consistency, and respect in our partnerships.
PUBLIC SECTOR
We have a specialized department with extensive knowledge and experience in public sector procurement processes. MEDICARE HELLAS S.A. actively participates in tenders, prepares offers for non-contractual items, manages contracts, and maintains continuous communication with procurement offices of public hospitals throughout Greece.
PRIVATE SECTOR
Healthcare professionals and private organizations can directly contact the MEDICARE HELLAS S.A. offers department for prompt and efficient service.
Upon receipt of the order, our specialized teams work in harmony, ensuring fast and flawless execution so that the final product reaches the recipient, fully satisfying every requirement."
The MEDICARE HELLAS S.A. sales force is a doctor’s staunch ally.
Our sales specialist are by the physician’s side, with frequent visits to their workplace, giving updates, technical information, proposing solutions, and even providing support during an operation.
In the context of their relationship of mutual trust and appreciation, sales specialist may demonstrate the function and use of an instrument in a specific case or organise a comprehensive presentation to a group of doctors.
MEDICARE HELLAS S.A. is committed to healthcare professionals having an in depth understanding of the capabilities and the correct usage of the medical supplies offered by the company. For this reason our sales force undergo continuous training through seminars and workshops both in Greece and abroad, in order to enable them to impart their knowledge and experience in the most effective manner.
Each sales specialist is responsible for his assigned area and clients, as well as developing the company’s sales in that specific area. To learn who your sales contact is, get in touch with MEDICARE HELLAS S.A. directly.